Privacy Policy

When you contact Redline Safety Management, we may collect your name, company name, email address, phone number, approximate employee count, and the message you send us.

When a business engages our services, we may also collect business contact information and employee information needed to manage training, certifications, expiration dates, attendance, and related service records. Please provide only information that is needed for the service.

We use information to respond to inquiries, schedule and deliver training, maintain certification and AED readiness records, send expiration reminders, communicate about services, and manage billing records.

We do not sell personal information. We do not use employee certification information for advertising or unrelated purposes.

We use trusted service providers to operate the website and services. Supabase provides database and authentication infrastructure. Email delivery is handled through Gmail and Nodemailer. These providers process information only as needed to provide their services and under their own terms and privacy policies.

Card payments are processed by Stripe, both for class registrations booked online and for payments taken in person. Card details are entered on Stripe's own secure checkout page or in Stripe's mobile app, and are never sent to or stored on this website. We receive the payer's name and contact details and a record that the payment succeeded, nothing more. Stripe's handling of that information is governed by its own privacy policy.

The site may use necessary cookies to keep authorized administrative sessions secure. We may also receive basic technical information, such as browser type, device information, and server logs, for security, troubleshooting, and site operation.

We do not currently use third-party advertising cookies or sell browsing information.

We use access controls, authenticated administrative access, encrypted connections, and reputable infrastructure providers to protect information. No internet transmission or storage system can be guaranteed to be completely secure.

Business clients are responsible for providing accurate information and limiting access within their organization to people who need it. Redline should be notified promptly if a client suspects unauthorized access.

We keep inquiry, business, training, certification, and billing records for as long as reasonably necessary to provide services, maintain business records, resolve disputes, meet contractual or legal obligations, and support safety documentation. When information is no longer needed, we may delete or anonymize it unless retention is required.

You may ask us to correct or update your contact information, request details about information we hold about you, or ask us to delete information when we are not required to keep it. Some records may need to be retained to provide an active service or meet legal, contractual, or safety-record obligations.

To make a privacy request, contact us at the email address below. We may need to verify your identity before completing a request.